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Tropicana Atlantic City Announces Jacqueline Grace as Senior Vice President & General Manager

Caesars Entertainment announced a new Senior VP & General Manager for their Tropicana Casino Atlantic City property. Check out the official press release below:

Caesars Entertainment, Inc. (NASDAQ: CZR) has announced the appointment of Jacqueline Grace to the position of Senior Vice President and General Manager for Tropicana Atlantic City, one of four resorts the company owns and operates in the Atlantic City gaming market.  

The appointment of Grace, pending regulatory approval, was announced following the recent merger of Eldorado Resorts and Caesars Entertainment. The new Caesars Entertainment, Inc. is the largest gaming and entertainment company in the U.S., with more than 80 years of operating experience and over 55 destinations worldwide.

Grace brings more than 20 years of experience within the financial and gaming industries to the Atlantic City market, most recently having served as Vice President & Assistant General Manager at Caesars Entertainment’s Horseshoe Baltimore property. Grace helped oversee several of the casino’s highly-successful expansion projects, which included the launch of multiple celebrity chef concepts, an extensive renovation of The Marketplace, and the opening of The Terrace, a $15 million outdoor gaming and entertainment venue.

Throughout her decade-long career with Caesars Entertainment, she has helped lead properties through process and operational transformations, with a focus on mentoring, coaching, and development - using her background in both operations and human resources to thrive as a strong “people leader.” Prior to joining the gaming industry, she spent nine years on Wall Street and held management roles in both technology and diversity & inclusion.

With the appointment of Grace to Senior Vice President & General Manager, Caesars Entertainment will have two of its four resorts in Atlantic City run by women in the most senior leadership role, with Karie Hall serving as Senior Vice President & General Manager for Bally’s Atlantic City.  Under the new Caesars Entertainment organizational structure, both executives, including Ron Baumann, Senior Vice President and General Manager for Harrah’s Resort and Caesars Atlantic City, report to Regional President Steve Callender.

“I started my gaming career in Atlantic City and I’m thrilled to return and join one of the top destinations in the market,” said Grace. “This is an exciting time for our company, and I’m looking forward to working with the team to further position Tropicana for continued growth and success.  As I watched our company evolve into the new Caesars Entertainment, I was impressed by the Carano family’s mantra of “family-style service” and their commitment to establishing a workplace culture that emphasizes engagement, while empowering team members to deliver exceptional service to our customers. I look forward to continuing this leadership style at Tropicana and I’m excited to work with the exceptional team there.”

Grace is looking forward to leveraging the strengths of the newly formed Caesars Rewards®, which is now the largest and most rewarding loyalty program in the industry with over 60 million members, a significant portion of whom live within driving distance of Atlantic City. This provides even more benefits to current and future Caesars Rewards members, offering more ways to play and earn reward credits and experiences.

A graduate of the University of Virginia Darden School, she holds a Master of Business Administration degree, and a Bachelor of Engineering degree in electrical engineering from Stony Brook University.

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